Returns Policy

All of the products sold in Merkuree store are final sale.

If you did't receive your product, or you received a different product than the one you purchased due to human error, please contact us at

We will need the record of your transaction in order to investigate the issue further.

Sale items (if applicable) 
All sale products are final sale.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. The defective or damaged goods will only be replaced for the same items originally purchased. If you need to exchange it for the same item, send us an email at